Uphold client privilege and build trusting relationships on every call

Posted by Berit Richardson on Sep 27, 2016 4:38:43 PM

You’ve got a big day ahead with clients and an important schedule to adhere to. The last thing on your mind should be whether or not your phone line for meeting with clients is secure.

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Topics: Conference Call, Call Security

In support of telecommunications and teleworking - the NBN story

Posted by Express Editor on Sep 8, 2016 9:09:00 AM

With the progress of the National Broadband Network (NBN) installation around Australia being roughly half way complete, the impact on business productivity is becoming an increasingly popular topic of discussion. 

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Topics: Teleconferencing

4 tips to help you prepare for your next earnings call

Posted by Zoe Palin on Sep 1, 2016 6:16:17 PM


A sound investor relations strategy that follows best practice is pivotal to the success of publicly listed companies. In addition to the standard expected financial reporting, the most scrutinised and anticipated information shareholders and investors focus on is a company's quarterly profitibility.


Aside from presenting the quarterly earnings report to investors, yearly and previous quarter comparisons or the CEO or company spokesman summary, companies hold earnings calls to deliver their results efficiently and conveniently to geographically dispersed shareholders who also have the opportunity to be involved in Q&A sessions.

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Topics: Teleconferencing

2 ways legal practitioners can simplify client invoicing

Posted by Berit Richardson on Aug 31, 2016 2:40:50 PM


Whilst a focus on billable hours isn’t the main priority for all types of legal practices, keeping accurate records of all client-based interactions and activity is high on the list for most legal practitioners. 


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Topics: Conference Call

How teleconferencing can improve efficiency in the mining industry

Posted by Berit Richardson on Jul 29, 2016 9:42:52 AM

The mining industry in Australia has never been more volatile. With such conditions comes the need for mining companies to reduce costs, improve productivity and ensure finances are aligned with future strategies. 

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Topics: Operator Assisted Calls, Conference Call

An easier way to manage celebrities - how to execute multiple media calls without the hassle

Posted by Berit Richardson on Feb 11, 2016 8:00:00 AM

No two days are ever the same, or without their challenges, for those who represent celebrities and manage their publicity.


Whilst managing the famous is exciting and has many perks, there is a common downside – there's not enough hours in the day to get everything done.

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Topics: Conferencing Services, Teleconferencing, Operator Assisted Calls, Conference Call

4 reasons you should use an operator-assisted conference call service

Posted by Express Editor on Jan 11, 2016 11:23:57 AM


Have you ever hosted or been part of a conference call where you are kept waiting for guests to dial in?


Perhaps you’ve felt your meeting security is at risk because guests don’t record their name when they join the conference? Maybe guests just fail to turn up altogether and late arrivals are locked out or disrupt the flow of the meeting when they attempt to join it?

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Topics: Teleconferencing, Teleconferencing Tips, Operator Assisted Calls

Confessions of an event call coordinator

Posted by Zoe Palin on Oct 29, 2015 2:45:00 PM

We recently interviewed one of our event call experts to get the lowdown on a customer's experience using our event call service. 

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Topics: Conferencing Services, Operator Assisted Calls

3 types of operator-assisted conferencing [Infographic]

Posted by Zoe Palin on Sep 16, 2015 5:20:00 PM


A useful alternative to the instant, do-it-yourself or impromptu conference call, operator-assisted conferencing can help manage large-scale intercity, interstate or international board meetings, team updates, talent interviews with HR or media, or complex shareholder events.


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Topics: Operator Assisted Calls

4 Conference Call Security Options You Should Know About

Posted by Zoe Palin on Sep 16, 2015 2:45:00 PM


Audio conferencing, teleconferencing, conference calls, phone hook-up or telemeeting.


Whatever you call it, meeting with a group of people over the phone - without having to travel to a mutually agreeable location - is the perfect solution for scheduled or impromptu meetings that can simply and quickly connect groups of people across multiple locations and time zones.

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Topics: Operator Assisted Calls

easy conference calls for interviews